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Sales within PMS and ERP
Sales is a Flowtel module alongside reservations and accounting. The platform brings hotel operations together with financial and administrative work for independent hotels and operators.
Platform modules
Hotel sales in the context of guests and reservations
Explore Flowtel sales alongside customer and reservation context, then review the sales procedures your hotel or operator needs in a tailored demo.
PMS + ERP + CONNECT
How Flowtel helps
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Customer and booking context
In reservations, a booking is linked to its customer, hotel, business source and market segment. This provides stay and channel context when evaluating the sales team's needs.
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Groups and rates
Reservations supports linking several bookings to a group and setting the room type, rate code and meal pattern. Sales team requirements are reviewed in this operational context.
The workflow
What we review in the demo: a group stay enquiry
- 01Identify the hotel, dates, room count and room type
- 02Review customer, business source and market segment in booking context
- 03Compare commercial offer requirements with rate and stay information
- 04Define the transition to booking and invoicing in the agreed scope
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Related pages
Helpful answers
Frequently asked questions
How does selling a stay differ from managing its booking?
The booking defines the stay, rooms, dates and rate. Before that, sales may need a commercial offer and customer follow-up. Those procedures are not assumed to be part of a booking; identify what you need to see in the demo.
How do we define sales team procedures?
Identify how stay enquiries are handled, who follows up with the customer, what a commercial offer contains and how an enquiry becomes a booking. We review suitable functions for each step and record the scope in the tailored proposal.
How should we evaluate corporate and group stays?
Prepare an example with a company, dates, room count and meal options. Review customer records, group bookings and rates, and what your team needs before and after booking creation. The example helps define requirements for corporate and group stays.
What determines the system quotation?
The number of hotels and companies, required sales procedures, their relationship to reservations and accounting, and selected modules and services. These form the discussion for a tailored quotation.
PMS + ERP + CONNECT
Book a demoEvaluate sales with one of your stay enquiries
Let’s discuss your property’s needs